Terms & Conditions

Last Updated: 26 August 2026

These Terms & Conditions govern your use of the Tiruppur Taxi Service website and our taxi, airport transfer, local travel, and outstation transportation services. By using our website, submitting an enquiry, or booking a service, you agree to these terms.

1. Booking and Enquiries

Submitting a booking or enquiry through our website, Google Ads Lead Form, phone, WhatsApp, or email does not automatically guarantee a confirmed booking. A booking is confirmed only after our team communicates the availability and applicable fare or booking details to you.

2. Customer Information

Customers are responsible for providing accurate information, including pickup location, destination, travel date, pickup time, contact number, passenger details, and other information required to arrange the trip.

Incorrect or incomplete information may result in delays, additional charges, or inability to provide the requested service.

3. Fares and Quotations

Taxi fares may vary depending on the vehicle, route, distance, trip type, waiting time, tolls, parking charges, permits, taxes where applicable, and other trip-specific factors.

Any quotation provided before the trip is subject to the trip details communicated by the customer and the applicable terms of the quotation. Additional charges may apply when the actual trip differs from the originally provided information.

4. Pickup and Waiting Time

Customers should be ready at the agreed pickup location and time. Waiting charges may apply when a vehicle is required to wait beyond any complimentary waiting period communicated at the time of booking.

For airport pickups, the customer should provide correct flight details where requested. Flight delays or changes should be communicated to us as soon as reasonably possible.

5. Airport Transfers

Airport transfer availability depends on vehicle availability and the booking information supplied by the customer. Customers are responsible for providing accurate flight and contact details and for informing us of significant schedule changes.

6. Outstation and Round Trips

Outstation fares and conditions may depend on the selected route, vehicle, number of days, kilometres, state permits, tolls, parking, driver allowance, and other applicable charges. The final terms will be communicated at the time of booking.

7. Cancellation and Changes

Cancellation, rescheduling, or changes to a booking should be communicated as early as possible. Depending on the vehicle allocation, timing, distance, or other booking conditions, cancellation or modification charges may apply.

Any specific cancellation terms communicated with the booking confirmation will take precedence for that booking.

8. Vehicle Availability

All bookings are subject to vehicle and driver availability. In exceptional circumstances, we may provide a suitable alternative vehicle or reschedule the service where reasonably possible.

9. Passenger Conduct

Passengers are expected to behave respectfully and comply with applicable laws and reasonable safety instructions. We may refuse or discontinue a service where passenger conduct creates a safety risk, causes unlawful activity, or poses a serious risk to the driver, vehicle, or other passengers.

10. Luggage and Personal Belongings

Customers are responsible for their luggage and personal belongings. Please check the vehicle before leaving it. Tiruppur Taxi Service is not responsible for personal belongings left behind unless required otherwise by applicable law.

11. Website Information

We make reasonable efforts to keep the information on our website accurate and up to date. However, service availability, fares, routes, vehicle details, and other information may change without prior notice.

12. Third-Party Services and Links

Our website may contain links or integrations to third-party services such as Google, WhatsApp, maps, payment services, or other external platforms. Their use may be subject to their own terms and policies.

13. Limitation of Liability

We will take reasonable steps to provide the requested transportation service. However, delays or disruptions may occur due to traffic, weather, road conditions, vehicle issues, government restrictions, emergencies, accidents, or other circumstances beyond our reasonable control.

Nothing in these terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy.

15. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised “Last Updated” date.

16. Contact Us

If you have questions about these Terms & Conditions, please contact:

Tiruppur Taxi Service
Email: info@tiruppurtaxiservice.com
Website: tiruppurtaxiservice.com